FAQ
Q: Where are you located?
A: We are based out of the Dallas/ Fort Worth area, but at this time, we do not have a storefront. We are a gourmet cupcake catering service: You order. We deliver. It's that easy!
Q: If you don't have a storefront, where are your cupcakes baked?
A: We partner with Elixir Kitchen Space where we have access to a certified commercial kitchen space. We are able to produce as little as several dozen to hundreds of cupcakes.
Q: How far in advance do I have to book a date?
A: For weddings and special events, we require at least 1 month prior to event date, but the best rule of thumb is the sooner, the better to ensure availability.
For standard cupcakes (without special requests), we require 1-2 weeks prior to request date. Feel free to contact us any time for availability.
For our monthly specials, we'll typically have a 2 week window in which you will be able to place your order for our exclusive flavors.
Q: How much are your cupcakes?
A: We offer customized packages (minimum order of $150). Prices are dependent on number of cupcakes per order, topper complexity, and/or indivdual boxes. Simple custom toppers, delivery & setup are included. Additional fees may apply for cupcake stands, complex toppers, and/or individual cupcake boxes. Shoot us an email at contactus@sugarlushcupcakes.com for details on packages.
Q: Do you offer only one size of cupcakes?
A: We actually offer two sizes: standard and minis.
Q: How long do SugarLush cupcakes stay fresh?
A: Our cupcakes are made with all natural ingredients and do not include any preservatives, so we recommend that they are eaten the same day they are received when they are at their peak freshness.
Q: What is the best way to store SugarLush cupcakes?
A: Cupcakes may be stored at room temperature in an air-tight container for a couple days. For cupcakes with cream cheese buttercream, place container in the refrigerator. Remove from refrigerator and allow them to come to room temperaure prior to serving
Q: What are your cupcake toppers made of?
A: We use pure fondant to custom create toppers for your event. All of our toppers are made by hand specially for your event.
Examples of previous cupcake toppers:
contactus@sugarlushcupcakes.com © 2008